Leading effective teams


Tip 1: Document the purpose
• Align team goals with customer needs.
• Determine what the task is not.
• Gain commitment from team members.
• Tip 2: Confirm performance requirements.
• Ask the right questions.
• Document requirements.
• Clarify reporting procedures.
• Tip 3: Manage resources.
• Begin with sufficient resources.
• Match team resources to the task.
• Monitor resource requirements.
• Tip 4: Measure performance.
• Evaluate productivity.
• Assess how well the team is working together
SESSION1: FOCUS on Results
Leading a team requires knowledge and use of some specific skills and
techniques that anyone can learn and use. Your first priority is to make
sure that your team is effective by avoiding the business trap of just
meeting and talking. Even a team of talented and capable team members
will not guarantee results. Focusing on results happens when you.
Tip #1: Document the purpose.
Tip #2: Confirm performance requirements.
Tip #3: Manage resources.
Tip #4: Monitor performance
What is a Team?
Although there are numerous academic definitions of a team suggested by
various authors, in the context of this module team refers to:
A small group of people with complementary skills who share
responsibility for interdependently accomplishing a common
That’s a lot of words, but what exactly do they mean?
A small group of people. A small group of people is generally between
five and twelve people. When a group numbers less than five, typical
team dynamics (with advantages and team characteristics) are not
commonly present. When a group is more than twelve it becomes a
crowd, too large to really integrate activities and make consensus
• Complementary skill. The skills within the group are diverse and
sufficient to produce a complete product or service.
• Share responsibility. As a combined group everyone feels that they are
(and in reality they are) mutually responsible for the team results.
• Interdependent. Team members do not perform their tasks
independent of each other, nor are they dependent upon each other.
Instead, each team member both contributes to and receives from other
team members’ accomplishments.
• A common goal. Each team member is working toward the same,
common result.