Applying Emotional Intelligence in the Workplace

Emotional Intelligence

What is it?

  • Emotional intelligence – The meaning of it is different to different people.
  • For example – For one person, it may be about being a “nice person”.
  • Rest people may see emotional intelligence as an oxymoron: they can’t believe that emotions can be intelligent.

Importance of Emotional Intelligence

  • It differentiates the average performers from the best performers
  • It is not a technical skills that you learn in your academics, it is easy to learn and one can easily identify if someone has this skill or not
  • Emotional intelligence is neither intelligence or people skills
  • Emotional intelligence is a set of abilities

The Five Components of Emotional Intelligence at Work

Five Components of Emotional Intelligence at Work





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