Managing yourself creatively

Dealing with Frustration

Let’s face it. Nobody is telling you anything new when he tells you that frustration is an integral part of your work. It comes regularly, frequently, inevitably.

There is a very good reason for this. By the very nature of his calling, with its diverse demands – information to be gathered and analyzed, decisions to be made, people to be dealt with, elusive factors to be identified and manipulated – the executive is fated to some setbacks. There never was, never will be a man in a position of responsibility who bats 1.000 all the time. He makes errors in judgment. He will encounter some negative reactions to his leadership every working week.

Some grow discouraged and give up, for all practical purposes, whether they admit it or not. They “play it safe”, never stick their necks out, never know the heady feeling of wrenching achievement from adversity. Others, however, react differently. They relish the temporary tension because they recognize it for the spur to accomplishment that it is. Like a knife that grows keener from being honed at a whetstone, they only improve as men and managers from their contact with problems.

Frustration results from the interaction of many factors, some from within the individual and some from without. Throughout a man’s life – at home, at play, at work – frustration arises when his problem-solving activities meet resistance or are faced with the possibility of failure.

Specifically, let’s examine the most common on-the-job situations, which tend to generate tensions and cause frustrations and see what can be done to reduce or eliminate them. Generally, the solution lies in a new and more emotionally mature attitude toward these daily problems.