Applying Emotional Intelligence in the Workplace

Behave wisely

You can be academically smart and still act in all kinds of self-defeating ways. But emotional intelligence involves not only thinking smart, but also behaving smart. Emotionally intelligent people are wise in their interactions with others. They employ excellent communication strategies, exercise self-discipline in dealing with people, and adapt flexibly to what comes their way.

To act in an emotionally intelligent way:
  • Communicate effectively
  • Manage anger and stress
  • Adapt to circumstances