Interpersonal Skills

The art of asking

Often people tend to be shy to put their queries and doubts forwards in conversation thinking that asking questions makes them rude, pesky and insensitive. It is absolutely normal and a good practice to raise your questions and clarify your doubts as and when the topic is being discussed. Although under certain circumstances it is better to avoid asking questions, asking questions itself is not a scornful activity. We understand things better when we clarify our doubts about the topic an it will help us learn better. The trick lies in getting the appropriate answer for our questions, to which we can connect and identify out thoughts. Questions are classified into two categories.

1) Open- ended questions and

2) Close ended questions

  1. Open-ended questions:

Open ended question are those questions that includes “who, what, when, where and why” questions. People tend to focus on giving descriptive answers to these questions. For example “Why did you take this decision?” is a question seeking a descriptive answer.


2. Close ended questions:

Close ended questions are those questions that can be easily answered in a few words or with even ‘yes’ or ‘no’. These questions are aimed at getting quick responses about facts. The questions do not seek answers to proceed thoughts but to clarify ones memory. For Example: “Are you an employee of Xxx Company?”